Who are we?
This site is owned by the owner of Villa Albera.
Our site address is : https://www.villa-albera.fr.
Use of personal data collected
When you use the reservation form, you are asked to enter your first name, last name, email address, telephone number and postal address. We use this information to be able to contact you in connection with your reservation and possibly to offer you subsequent promotional offers. We keep this information in our database for up to 36 months (3 years) without activity on your part.
We do not keep any payment data. These are transmitted securely to the Stripe payment platform authorized to process and store them in compliance with the GDPR.
When you use the contact form, you are asked to enter your name, first name, email address and phone number. We use this information only for the purpose of responding to you by email or telephone. All our emails are hosted by our messaging service provider and are kept for up to 36 months (3 years) with no activity on your part.
We only use a technical cookie necessary to detect your language preferences (French or English or Spanish) as well as for the online reservation and payment system.
Transmission of your personal data
The emails we send are hosted by our email service provider.
How long is your data stored
With the exception of payment data which is subject to special processing by the Stripe payment platform, all your data concerning you is stored for up to 36 months (3 years) without activity on your part.
The rights you have over your data
You can request to receive a file containing all the personal data that we hold about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.
You can contact us by form on this page https://villa-albera.fr/contact
How we protect your data
The site owner regularly checks the integrity and updates the technical components of the web server to protect it from any known vulnerabilities.
Procedures implemented in the event of a data breach
In the event of a data breach brought to our attention, you will be notified immediately.
Third party services that transmit data to us
We use the Google Maps mapping service.
Automated marketing and / or profiling operationsread using personal data
We do not carry out any automated marketing operations. However, we reserve the right to provide you with promotional offers regarding our villa using the contact information you provide to us.